FAQs

Spiro Insurance Agency LLC

  • Can I change my insurance at any time?

    Absolutely. Our agency offers the flexibility to modify or switch your insurance coverage whenever necessary.
  • What damage is not covered in a homeowners policy?

    Flood damage is typically excluded from standard homeowners policies. A separate flood insurance policy is required for this type of coverage.
  • Is there a one size fits all policy?

    No, there isn't. We provide customized insurance quotes tailored to your specific requirements and circumstances.
  • What types of insurance do you offer?

    We offer a full range of personal and commercial insurance, including: Auto insurance Homeowners insurance Flood insurance Renters insurance Landlord insurance Boat, RV, and motorcycle insurance Commercial/business insurance General liability Workers’ compensation Commercial auto
  • Why are insurance rates higher in the Houston area?

    Insurance rates in Houston can be higher due to: Severe weather risks (hurricanes, hail, flooding) High vehicle accident frequency Large metro-area traffic density Increasing property rebuild costs These factors increase overall risk levels, which impact premiums.
  • Is flood insurance included in my homeowners policy?

    No. Standard homeowners policies do not cover flood damage. Houston is a high-risk region due to coastal storms and heavy rainfall, so many homeowners purchase separate flood insurance through FEMA’s National Flood Insurance Program (NFIP) or private carriers.
  • How much homeowners insurance do I need in Houston?

    You should insure your home based on replacement cost, not market value. This includes: The cost to rebuild the structure Coverage for personal belongings Liability protection Additional living expenses if your home becomes uninhabitable Because rebuild costs in Houston fluctuate, we help calculate accurate coverage levels.
  • What should I do after a car accident in Texas?

    Follow these steps: Check for injuries and call 911 if needed. Exchange information with the other driver. Take photos and gather witness information. File a police report (required if there are injuries or major damage). Contact us so we can help you file your claim.
  • What does it mean that Texas is an at-fault state?

    Texas is an at-fault state, which means: If you cause an accident, your liability limits protect your assets. If someone else causes the accident, you can pursue their insurance. Uninsured/Underinsured Motorist coverage becomes especially important.
  • Does my auto insurance cover hail or hurricane damage?

    Yes — if you have comprehensive coverage, which protects against: Hailstorms Flooding Falling objects Hurricane and wind damage Basic liability-only policies do not cover these risks.
  • How can I lower my insurance premiums?

    Common ways to reduce premiums include: Bundling home and auto policies Installing home security systems Maintaining a clean driving record Taking defensive driving courses Increasing deductibles Using telematics devices or programs We regularly review options to help you save.
  • Do you offer policies for small businesses in the Houston area?

    Yes. We insure a wide variety of Houston small businesses, including contractors, restaurants, retail shops, HVAC companies, medical offices, nonprofits, and more. Available policies include: General liability Commercial property Business interruption Commercial auto Professional liability (E&O) Workers’ compensation (if applicable)
  • Do I need windstorm coverage in Houston?

    Depending on your exact location, windstorm coverage may be separate from your homeowners policy — especially in coastal counties. If required or recommended, we can help secure coverage through: Traditional insurance carriers TWIA (Texas Windstorm Insurance Association)
  • How do claims work, and how long do they take?

    Once you report a claim, the process typically includes: Assignment to an adjuster Inspection (in person or virtual) Damage assessment Approval and payout Simple auto claims may resolve within days. Home or weather-related claims may take longer during major storm seasons.
  • Does my homeowners insurance cover hurricane damage?

    Most Texas homeowners policies cover wind and hail damage. However, in many coastal or high-risk areas, hurricane-related wind damage may require a separate windstorm policy, often through TWIA. Flooding from storm surge is never included and requires a separate flood policy.
  • What is the difference between windstorm insurance and hurricane insurance?

    Windstorm insurance covers damage caused by: Straight-line winds Thunderstorms Hail Hurricanes Tropical storms In many coastal Texas counties, wind and hail are excluded from standard homeowners policies. Homeowners must purchase separate wind coverage through: Texas Windstorm Insurance Association (TWIA), or A private windstorm carrier There is technically no separate policy called “hurricane insurance.” When people say “hurricane insurance,” they usually mean: Windstorm coverage (for wind damage) Flood insurance (for storm surge or rising water) Flood damage is not covered under homeowners or windstorm policies and requires a separate flood policy through the National Flood Insurance Program or a private flood carrier.
  • Do I need flood insurance for hurricanes in Houston?

    Yes. Flooding is the most common and costly part of hurricane damage. Standard homeowners and windstorm policies do not cover flood damage. Houston’s history of storms (Harvey, Ike, Imelda) makes flood coverage highly recommended — even outside FEMA high-risk zones.
  • Is storm surge covered by my homeowners or windstorm policy?

    No. Storm surge is classified as flood damage. Only: NFIP flood insurance Private flood insurance will cover storm surge damage.
  • Are there waiting periods for hurricane or flood insurance?

    Yes. NFIP flood insurance has a 30-day waiting period before coverage begins, unless the policy is purchased in connection with a new home purchase and required by a lender. Private flood insurance may have shorter waiting periods (varies by provider). Changes to homeowners or windstorm policies often cannot be made once a storm is named.
  • What deductible applies for hurricane claims?

    Many Texas policies have a separate windstorm or named-storm deductible, usually: 1%–5% of the home’s insured value This is different from your standard deductible for other claims.
  • Can I get hurricane coverage if a storm is already approaching?

    Typically, no. Once a storm is: Named, or In the Gulf, insurance carriers often place a binding suspension, preventing new policies or coverage changes until the storm passes.
  • What should I do to prepare my home before hurricane season?

    We recommend: Reviewing your insurance coverage Checking windstorm and flood deductibles Documenting your home inventory Securing outdoor items, roofs, and shutters Storing policy documents in a safe digital location We can also walk you through a preparedness review.
  • How do insurance claims work after a hurricane?

    After a major storm: Ensure your home is safe to enter. Document everything with photos and videos. Report your claim early (high claim volume can delay adjusters). Keep receipts for temporary repairs. We help you communicate with adjusters during inspection and approval.
  • Can my rates increase after a hurricane claim?

    Possibly. Widespread storm losses can lead to regional rate increases — even for customers who did not file a claim. Individual rate changes depend on insurer guidelines and your claims history.